Digital Account Manager
Digital Account Manager (Childcare Marketing)
Salary: $2,500 – $3,500 per month
Location: Remote (UK-Based / GMT)
Type: Full-Time, Permanent
The Mission
Are you a commercially-minded relationship builder with an agency background? We are a specialist marketing agency dedicated to the early years and childcare sector. As our Account Manager, you will be the strategic heartbeat of your client portfolio—translating nursery business goals into high-impact marketing momentum.
The Role
You aren't just a point of contact; you are a consultant. You will bridge the gap between our internal specialists (Paid Ads, SEO, Content) and our clients, ensuring every campaign drives what matters most: enrolments and occupancy.
Key Responsibilities:
- Strategic Ownership: Lead the relationship from onboarding to renewal, becoming a trusted advisor on nursery growth.
- Campaign Orchestration: Translate client goals into deliverable briefs across Paid Media, Web, and SEO.
- High-Level Communication: Lead structured client meetings with warmth, authority, and clear follow-ups.
- Performance Insight: Deliver honest, actionable reporting that explains the why behind the data.
- Operational Discipline: Protect delivery quality by managing scope, budgets, and timelines with precision.
What "Great" Looks Like
- You are unflappable. You stay calm and structured even when a client is under pressure.
- You are curious. You ask the "sharp questions" to find the real problem behind a request.
- You are specialised. You quickly master the nuances of the UK childcare market (term-time demand, waiting lists, and parent psychology).
Your Experience
- Agency Veteran: 5+ years in Client Services/Account Management within a marketing agency environment.
- Project Lead: 3+ years of hands-on project coordination and high-level brief writing.
- Digital Fluency: Comfortable discussing funnel metrics, paid media performance, and lead generation.
- Sector Interest: Experience in education, childcare, or local services is a significant advantage.
Why Join Us?
We are a niche, high-performance agency that values the fundamentals done exceptionally well. You will lead accounts with maturity and care, supported by a remote team of specialists who are masters of their craft.